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Sit back and enjoy a deep discussion with Zoe Norton, founder of BLUE WING CARE PROFESSIONALS, a care support business operating for 7 years within the NDIS across Sydney and Brisbane. Below are some of the topics covered in this office meeting recording in our Brisbane office with Minh from our team: 1. The process of transitioning participants from hospitals to community housing involves multiple stakeholders, including therapists, social workers, and NDIS consultants, creating delays...
Show Notes
Sit back and enjoy a deep discussion with Zoe Norton, founder of BLUE WING CARE PROFESSIONALS, a care support business operating for 7 years within the NDIS across Sydney and Brisbane.
Below are some of the topics covered in this office meeting recording in our Brisbane office with Minh from our team:
1. The process of transitioning participants from hospitals to community housing involves multiple stakeholders, including therapists, social workers, and NDIS consultants, creating delays and challenges.
2. The NDIS funding approval process is lengthy and complex, often requiring updated reports and causing significant delays in participant care.
3. The role of recovery coaches and support coordinators is crucial in managing psychosocial support, but they face challenges due to funding cuts and the need for 24/7 availability.
4. The potential shift from support coordinators to navigators raises concerns about job security and the need for qualifications within the NDIS framework.
5. The requirement for NDIS providers to be registered aims to reduce fraud and improve service quality, but it may lead to many unregistered providers exiting the market.
6. The inefficiencies within the NDIA, such as staff turnover and inexperience, contribute to delays in payments and service delivery, impacting both providers and participants.
7. The financial strain on NDIS providers is exacerbated by compliance costs, delayed payments, and reduced profit margins, affecting their ability to deliver services.
8. Blue Wing Care Professionals aims to expand nationally, focusing on SDA and SIL housing to support participants transitioning from hospitals or living with elderly parents.
9. The potential for collaboration between developers, investors, and experienced consultants like Zoe can enhance the delivery of SDA housing and support services.
10. The need for a more efficient and scrutinized NDIS system is recognized, with hopes for future improvements to benefit both providers and participants.
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